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WE GUARANTEE YOU WILL BE SATISFIED WITH OUR
PRODUCTS.
We make every effort to see to it that our products are of
the highest quality. Since we cannot guarantee that our products are
applicable to all situations, the following is made in lieu of all warranties,
expressed or implied: Oates Specialties LLC only obligation shall be
to replace such quantity of the product proved to be defective. Oates
Specialties LLC shall not be liable for any injury, loss, or damage,
direct or consequential, arising out of the use of the product. Before
using, users shall determine the suitability of the product for their
intended use, and users assume all risk and liability whatsoever in
connection therewith. No statement or recommendation not contained herein
shall have any force or effect unless embodied in a written agreement
signed by an authorized representative of Oates Specialties LLC. WARRANTY
EXCLUSIONS-THE FOREGOING EXPRESS WARRANTY IS MADE IN LIEU OF ALL OTHER
PRODUCT WARRANTIES, EXPRESSED AND IMPLIED, INCLUDING MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE WHICH ARE SPECIFICALLY DISCLAIMED.
The express warranty will not apply to defects or damage due
to accidents, neglect, misuse, alterations, or failure to properly maintain,
clean or repair products.
Links provided in this website to other websites are provided for convenience only and do not imply any kind of warranty, and the posting of links to other websites does not imply that Chain Training LLC supports or endorses those websites or their products.
LIMIT OF LIABILITY
In no event will Oates Specialties LLC be responsible or
liable for any injury, loss or damage, direct or consequential, arising
out of the use of or the inability to use the product. Before using,
users shall determine the suitability of the product for their intended
use, and users assume all risk and liability whatsoever in connection
therewith.
EXCHANGES AND REFUNDS:
Oates Specialties is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your unused purchase (excluding uniforms and caps) for an exchange or refund within fourteen days of receipt of merchandise. Simply contact us to receive Return Authorization for your purchase.
The following conditions for Exchanges and Refunds apply:
- Shipping fees and costs are the customer's responsibility and are not refundable.
- Return of unused (excluding specially ordered and/or sized) products in their original container for refund will be assessed a Restocking Fee of 10% of product's regularly listed price.
- Returns of unused specially ordered products and/or sized products in their original container for refund will be assessed a Restocking Fee of 25% of product's regularly listed price. Regrettably uniforms and caps cannot be returned for exchange or refund.
- Returned products with damage of any type or showing any signs of usage will not be accepted.
Approved refunds and/or exchanges will only be made to the original purchaser and to the original instrument of purchase (i.e. bank card) used in the initial purchase.
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